Author: Gabriela Rojas
What It Actually Takes to Become a Service Advisor the Skills Nobody Tells You to Build
A candidate walks into a service advisor interview confident because they’re naturally friendly [...]
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The Reference Check Most Dealerships Skip And What It’s Actually Costing Them
A hiring manager calls the number on a candidate’s application, asks whether the store [...]
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The Numbers That Get You a Raise: How to Use Your Own Performance Data to Negotiate Pay
An employee waits eleven months for the annual review, rehearses a case for a raise the night before, [...]
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The 72-Hour Interview Protocol: Why Fast Moving Dealerships Get the Best Candidates First
A GSM interviews a strong candidate on Monday, tells them “we’ll be in touch by the end [...]
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The Succession Gap Costing Dealerships Their Next GSM and How to Close It Before Q4
A general sales manager hands in his notice in the middle of July. The store spends six weeks running [...]
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Why Late Summer Is the Best-Kept Secret for Automotive Job Seekers
Ask most job seekers when the automotive industry hires, and they’ll say spring, when the [...]
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The ASE Certifications That Actually Move Your Paycheck in 2026
Every technician has heard the same advice at least once: get certified, and the money follows. [...]
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Why Your Fixed Ops Team Isn’t Ready for the EV Wave and What It’s Costing You
A customer brings in an EV for a software-related brake issue, and the service advisor has to explain [...]
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Beyond the Salary: Building a Dealership Culture That Drives Employee Retention
For decades, the automotive retail sector operated under a deceptively simple assumption: if you want [...]
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The Blueprint for a Foolproof Automotive Recruitment Plan
In the fast-paced ecosystem of a modern automotive dealership, stability is everything. When a single [...]
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